Delete your Tremio account

In the app

1. Open Tremio and go to the More tab.
2. Tap Delete Account and confirm twice.

This erases your company's data, cancels the Tremio subscription, and deletes your sign-in account. It can't be undone. If your company still has other active members, the app will ask you to remove them first (ownership transfer isn't supported yet).

Without the app

Email crew@gotremio.com from the email address on your account with the subject "Delete my account". We'll confirm it's you and delete the account for you.

What is deleted

• Your company's customers, properties, jobs, invoices, payments, notes, and photos. (In the app, customers and jobs you delete along the way are first marked as deleted so your other devices learn of it, and are erased for good when the account is deleted.)
• Your team memberships, invites you created, and your user record.
• Your sign-in account and the active subscription.

What is kept, and for how long

• Stripe billing records — kept by Stripe as tax and accounting rules require, up to seven years.
• Waitlist entry and email-list contact — until you unsubscribe or ask us to remove them.
• Crew pages — not tied to an app account; email us to have yours removed.
• Operational logs — kept by our hosting provider for its standard retention period.
• Partner payout records — a supply-yard partner's earned referral record is kept, with your company's link to it removed.

More detail is in the Privacy Policy. Questions: crew@gotremio.com.